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Sheena Allen is a dedicated professional with extensive experience in training and management, currently serving as the Senior Associate Manager for Off Premise Call Center at Red Robin since June 2021. Prior to this role, Sheena worked as a Training Facilitator at Everise and a Training Specialist at Knoah Solutions, where responsibilities included facilitating new hire classes, developing training content, and managing a team of ten. Sheena also has experience as a Teacher at Clark County School District, focusing on first-grade education. Educational qualifications include a Master's in Teaching from the University of the Cumberlands, a Bachelor of Arts in English Language and Literature from Morehead State University, and an Associate of Arts and Sciences in Information Technology from Big Sandy Community and Technical College.