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Danielle Richards is a seasoned professional with extensive experience in account management and client success across various technology and healthcare sectors. Currently serving as Director of Account Management at Red River since June 2023, Danielle previously held significant roles including Sr. Customer Success Leader at TEKsystems, where the focus was on business transformation, and Director of Managed Services at Thrive, a firm delivering comprehensive technology solutions. Prior to these positions, Danielle was the Director of Federal Programs at Connecture, overseeing crucial healthcare exchange operations for the Centers for Medicare and Medicaid Services. Additional experience includes managerial roles at Maxim Healthcare Services, Dickson Allan, and Master Data Center - Thompson Reuters, culminating in a solid foundation in service delivery, operational management, and strategic planning. Danielle holds a Bachelor of Arts degree from the University of Michigan and is certified as a Project Management Professional (PMP) and in ITIL.