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Charlene Henderson, CIP is a seasoned professional in the insurance industry with experience in various roles such as Vice President, Business Transformation Manager, and Senior Product Specialist - Commercial Lines. Charlene has a strong background in product development, underwriting, and change management. Charlene oversees operational and corporate underwriting functions, leads product development initiatives, and works towards achieving company growth goals. Charlene holds a Chartered Insurance Professional designation and is currently pursuing a Certified Change Practitioner certification. Charlene's educational background includes a degree in Business Administration with a focus on Accounting and Business Management.