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Nikki Quintanilla has held various roles in their career. Nikki began working at Chili's Grill & Bar in 2001 as a Quality Assurance. In 2014, they moved to Secure-24, where they held the roles of Project Manager and Client Service Manager. In 2022, they started working at Red Level as a Team Lead, Client Success Manager and Client Success Manager. At Secure-24, Nikki was responsible for delivering managed IT operations, application hosting and cloud services to enterprises worldwide, managing Oracle E-Business Suite, PeopleSoft, JD Edwards, Hyperion and SAP and other mission critical applications across all industries for businesses of every size.

Nikki Quintanilla obtained an Associate's degree from Oakland Community College between 1994 and 1998. In October 2022, they obtained the Certified Valo Sales Specialist certification from Valo Solutions, a Staffbase Company.