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Ian O'Brien has worked in a variety of roles since 1995. Ian began their career as a Technical Support Engineer at Caere, then moved on to become Director of Product Management, Sales Engineering, and Technology Operations at Avistar Communications. In 2007, they took on the role of Executive Director, Unified Communications Product Management at UBS. After four years, they moved to JPMorgan Chase as Executive Director, Global Technology. In 2015, they became Global Head of End User Services at Millennium, and in 2019, they took on the role of Global Head of Infrastructure and Operations at Ares Management Corporation. Most recently, in 2020, they founded RecSpot.

Ian O'Brien earned a Bachelor of Science in Quantitative Economics and Decision Sciences from UC San Diego between 1990 and 1994.