Francesca Caravella has a diverse work experience spanning multiple industries and roles. Starting in 2006, they worked as a Sales Account Manager at TIM, where they focused on customer service and selling telecommunication contracts. Francesca later moved to the head office for B2B sales and business development.
In 2008, Francesca joined the University for foreigners of Siena as an Administrative PA Part-time, where they handled administrative tasks. Francesca then worked as an Administrative Officer at the Council of Siena from 2009 to 2012.
Francesca transitioned to the retail industry in 2012, joining poltronesofà as an Account Manager and Customer Operations Manager. Here, they specialized in selling and advising on furniture and home décor, achieved high sales targets, and provided excellent customer service.
From 2014 to 2017, Francesca worked at Russell & Bromley Ltd as a Sales Supervisor-Team Leader and a Sales Consultant. In these roles, they managed and trained staff, achieved sales targets, provided customer service, and handled complaints and queries.
In 2017, Francesca joined Marsh & Parsons as a Property Negotiator, where they utilized their negotiation skills to facilitate property transactions. Francesca also worked as an Italian Community Interpreter-Public Services at INTERPRETERS-ON-CALL LTD from 2017 to 2021.
Francesca then served as an International Sales Manager at World's Leading Wines from 2019 to 2020, focusing on sales in the international market. Following that, they worked as a Sales Manager at RentProfile from 2020 to 2021, where they managed sales activities.
Currently, Francesca is employed at Recorded Future. Francesca started as a Business Development Strategic Accounts, EMEA in 2021 and later transitioned to the role of Associate Account Manager-EMEA in 2022. In this position, they build and maintains customer relationships, provides solutions to business issues, and handles customer retention, commercials, and renewals.
Francesca Caravella completed their Bachelor's Degree in Linguistic and Cultural Mediation from the Università per Stranieri di Siena. Francesca attended the university from 2007 to 2011 and studied Foreign Languages, Literatures, and Linguistics. Additionally, Francesca has obtained certifications in Valueselling from ValueSelling Associates, Inc. in July 2023 and as a Community Interpreter for Public Services from the NHS in September 2015. There is also mention of an undergraduate Bachelor's degree in Business Management specialized in languages from the Università per Stranieri di Siena, although the specific month and year of completion are not provided.
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