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Kevin Sooter is an accomplished Senior Technical Support Engineer at Recharge, where responsibilities include acting as a technical liaison for enterprise merchants, collaborating with Product and Engineering teams, and enhancing team efficiency through the development of new tools and documentation. Previous experience includes roles at Greenhouse Software as a Tier 2 Support Engineer and Technical Support Engineer, where Kevin resolved complex technical issues, contributed to product roadmaps, and improved internal processes. Earlier positions include Team Lead at Lambda School, Machine Operator at Forge Graphic Works, Project Manager at Two Guys Bow Tie Co., and Customer Service Associate at Harps Food Stores. Kevin holds a Software Product Management Certificate from Product School and has studied Web Development and Computer Science at BloomTech.