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Lorenzo Culang Jr. is a skilled IT professional with extensive experience in technical support and service desk roles. Currently serving as a Remote IT Technician at Reboot Inc since March 2019, Lorenzo previously held positions at Wipro Limited as a Service Desk Analyst and at Affiliated Computer Services, a Xerox Company, where roles included Remote Desktop Engineer and Service Desk Analyst within a healthcare solutions context. Earlier experience includes positions at Dell International Services as a Technical Support Senior Assistant and at Winsource Solutions, Inc. as an Assistant Loan Officer. Additionally, service roles at Vocativ Systems, Inc and Convergys focused on customer service and sales. Lorenzo holds a Bachelor of Arts in Secondary Education with a major in English from Philippine Normal University, which complements a foundational education from the University of the Philippines, Diliman.