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Ben Kaplan is an experienced IT professional with a diverse background in technical support and systems engineering. Currently serving as Onsite Support at Reboot Inc since September 2019, previous roles include Systems Engineer (contract) at Inspire Brands, CST at Support.com, and Field Technician at Brooksource. Earlier experience encompasses working as a Helpdesk Technician at Troy University and as an Assistant to the Admissions Department at Columbus Technical College, where responsibilities included managing student records and document processing. Ben Kaplan holds an Associate's degree as a Networking Specialist from Columbus Technical College, completed in 2016.