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Ely Asido is a seasoned IT professional currently serving as the Lead Retail Systems Administrator at REBEL Convenience Stores since April 2021. In this role, Ely specializes in project management, Zendesk implementation, and asset management. Ely's experience includes managing Active Directory for over 300 users, utilizing Microsoft 365 for user security, conducting PCI security scans, and collaborating with network service providers. Previous roles include Field Support at Arey Jones Educational Solutions, IT Administrator at Din Tai Fung Restaurant Group, and Senior Field Service Engineer at NCR Corporation, where responsibilities ranged from maintaining POS systems to troubleshooting onsite issues. Ely holds a Bachelor of Science in Business Administration with a focus on Computer Information Systems from California State Polytechnic University-Pomona, and graduated from Bishop Amat Memorial High School.