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Lee Gallacher is an experienced professional currently serving as an Operational Risk Consultant at Phoenix Group since August 2023. Prior to this role, Lee worked at ReAssure from February 2013, holding the position of Controls and Governance Senior Analyst, where responsibilities included conducting risk analysis and leading control testing for a large customer services function. Previous positions also include Call Center Team Leader at Welcome Investments Ltd., Charity Fundraiser at Pell & Bales, Bar Staff at Mitchells and Butlers, and Sales and Marketing Assistant at Brand Design Agency. Lee holds a Bachelor of Arts Honors degree in English Literature and Journalism from the University of Lincoln, completed in 2009.