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John joined Realtime Results in 2014 as Managing Director and was promoted to President and CEO in 2019. In this capacity, John oversees the company’s product recall, software licensing and call center operations. Previously, John spent 20 years in the cable industry including leadership roles with Charter Communications, Suddenlink Communications, Broadstripe, Wide Open West and RCN. While in the cable industry, John served as Executive Vice President – Commercial Operations, Senior Vice President – Customer Care, Vice President of Financial Operations and Director of Regulatory Compliance. Prior to his time in the cable industry, Mr. McFerron was employed for 5 years as a Senior Consultant at Arthur Andersen, LLP in the tax division. John graduated from the University of Missouri with a Masters of Accountancy degree.