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Tiago Galvão, PMP, CSM, is a seasoned professional with extensive experience in program management and engineering. Currently serving as a Senior Program Manager at RealNetworks since November 2009, Tiago oversees the Portuguese office and coordinates technical projects within the EMEA PMO. Previously, Tiago held the position of Senior Engineer at Teleca, where responsibilities included collaboration with the Spanish branch on Iberian Market projects. Tiago's career also encompasses consultancy roles at GartnerGroup, focusing on telecommunications and finance projects, and an investigative role at INESC, contributing to microelectronic research. Tiago's academic background includes a degree from Instituto Superior Técnico and a post-degree in Project Management from Instituto Superior de Línguas e Administração.