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Neelofer Ashraf currently serves as Manager of Business Intelligence Data Services at Real Time Resolutions, Inc., where responsibilities include training staff on project handling and developing tools to streamline operational efficiency, including an automated exception handling process. Previous roles at the same company include Senior ETL Developer, focusing on SQL database design and automating business processes with SSIS, and Data Analyst, where data extraction and report creation using SQL and SSRS were key tasks. Earlier experience includes serving as a Database Developer for the Council for Northern Texas, creating a comprehensive database using VBA and designing various reports. Neelofer holds a Master's degree in Computer Science from the University of Illinois Chicago.