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Robert Lanway is a seasoned professional with extensive experience in customer success, sales, marketing, and operations. Currently serving as a Senior Concierge Specialist at Real Geeks since June 2021, Robert focuses on enhancing VIP customer satisfaction and refining training programs. Previous roles at Real Geeks include Client Success Specialist and Account Executive. Prior to this, Robert held a Social Media Strategist position at Field Guide Digital, and worked as a Marketing and Operations Consultant at Lanway Companies. Additional experience includes a Sales Representative role at Solar Works Energy and a background in technical support with Best Buy's Geek Squad. Robert's groundwork in the U.S. Coast Guard as a Machinery Technician provided a unique foundation for technical skills. Robert holds a Bachelor of Business Administration in Music and Entertainment Marketing and an MBA from the Jack Welch Management Institute.