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Erin MacDonough is an experienced operations and administrative professional currently serving as an Operations Assistant at Reading Municipal Light Department since March 2023, providing support to senior management in the E&O division. Prior to this role, Erin worked as a Sales Support Coordinator at Barclay Water Management, Inc., where responsibilities included processing quotes and customer communications. Erin also has experience in customer service and internal support from a tenure at Guarino's Swimming Pool Service, and held managerial roles at Beede Swim and Fitness Center, overseeing staff training and program management. Erin holds a Master of Business Administration from Lasell University and a Bachelor of Arts in Sociology from the University of Massachusetts Amherst.