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Sara Friedrich is a Senior Product Manager at ReaderLink, where responsibilities include overseeing all adult book categories for the BJs Wholesale account, focusing on category review, analysis, and customer relations. Previous experiences at Catamaran involved roles such as Product Manager and Account Representative, contributing to customer service and account management. Additionally, Sara held multiple positions at Crate & Barrel, including Call Center Associate, where high call accuracy and customer satisfaction were achieved, and Office Clerk, providing administrative support. Educational credentials include a Bachelor of Science in Kinesiology and Exercise Science from Illinois State University.