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Jim Gaylard is an experienced professional with a diverse background in technology and management, currently serving as Delivery Manager for the Customer Commercial Platform at REA Group since July 2013. In this role, Jim oversees multiple delivery teams, manages costs, and drives risk management initiatives. Previous roles include Senior Technical Lead and Tech Lead in Data Services, where architectural design and integration were key responsibilities. Jim co-founded AppHelp as Chief Technology Officer, leading backend development for a mobile feedback service. As Chief Operations Officer at Markant Office Furniture, Jim enhanced finance, IT, and project management. Earlier positions include Chief Financial Officer at Cassette, Technical Business Analyst roles at ANZ and J.P. Morgan, and consultancy at Arthur Andersen, focusing on technology risk management. Jim holds a Bachelor of Business in Accounting/Information Systems from Swinburne University of Technology.