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Tom Sugg has a diverse work experience spanning several industries. Tom started their career as a Marketing Assistant at Ted Baker in 2004. Tom then moved on to Brand Culture in 2005, where they held roles as a Senior Account Executive - Account Director and later as the Head of Partnerships & Business Development. In 2021, they joined Battlefy as the Senior Client Partner, Europe and eventually became the Head of Sales. Currently, Tom is working at RDP Creative as the Sales Director, where they specialize in promotional and consumer products for entertainment companies, rights holders, and brands.

Tom Sugg attended Leeds Beckett University from 2000 to 2003, where they earned a BA degree in Retail and Marketing. Tom also received an IPM Certificate in Digital Promotions, and was recognized as the Top Student by The Institute of Promotional Marketing (IPM).