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Nathan Wong is an experienced Information Technology Security Analyst at Royal Business Bank since January 2021, specializing in patch management and cybersecurity using tools such as Ivanti Security Controls, Lansweeper, and Qualys Cloud Platform. Nathan actively monitors alerts and endpoint activity through Crowdstrike and Darktrace, responding promptly to incidents. Previously, Nathan worked as an Information Technology Support Analyst, providing tier 1 and tier 2 support for various technical issues, including VPN access and software troubleshooting. At California State Polytechnic University-Pomona, Nathan served as an Information Technology Support Assistant, delivering technical services through multiple channels at the IT Service Desk. Earlier experience includes a role at Quickly Corporation, where Nathan contributed to customer service and technical troubleshooting in a fast-paced environment. Nathan holds a degree from California State Polytechnic University-Pomona.