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Ong Mario is a seasoned professional in software quality assurance with over 19 years of experience, currently serving as Software QA Senior Manager at Razer since May 2011, where responsibilities include developing QA processes and providing guidance on best practices and risk assessment. Previously, at Xchanging from July 2004 to May 2011, Ong held various positions including Project Lead, Team Lead, and Software QA Engineer, focusing on QA project management, metrics analysis, and cross-team collaboration across multiple countries. Ong holds a Bachelor of Engineering in Computer Engineering from Nanyang Technological University Singapore, obtained in 2004.