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Mohammed Asif Iqbal is an experienced IT support professional with a strong background in providing technical assistance across various environments. Currently a Support Analyst at Raytheon UK since October 2008, Mohammed manages 1st/2nd line support within an ITIL framework, including system administration, desk side support, and network configurations, while also facilitating support for VIP personnel and remote users. Prior to this role, Mohammed served as an Onsite Support Engineer for Northgate IS at the Royal Bank of Scotland, where responsibilities included managing print services and resolving hardware and software issues. Additional experience includes contributing to the HP MPS at RBS Markets and International Banking, and working as a Support Engineer for Enterprise MPC, where tasks involved supporting educational IT needs and maintaining stock and repair operations. Mohammed holds ITIL certification and possesses SC clearance.