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Laurel Dillon is an accomplished IT professional with extensive experience in enterprise infrastructure and IT service management. Currently serving as the Director of Enterprise Infrastructure IT Service Management at Raytheon Technologies, Laurel has also held prominent positions including Executive IT Service Management Consultant at CIO Options, LLC, and Vice President of Managed IT Services Practice at The Cimino Group, Inc. Additional roles include Lead Consultant and Interim Technical Lead at MVP Health Care and an Executive IT Consultant at CIO Options, LLC. Laurel’s educational background includes studies at Smith College and the University of Hartford.