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John San Martín R. is a professional with extensive experience in customer and user experience roles at Rayen Salud since September 2013, where positions include Líder Experiencia Cliente, Encargado Experiencia Usuaria, and Asesor Experto. Prior to this, John San Martín R. served as a Relator at SERPROF ltda. in August 2012, focusing on course design and delivery in "Gestión en Red" related to referencing and counter-referencing. John San Martín R. holds a degree in Tecnólogo en Informática Biomédica, Bioinformática from Duoc UC, completed between 2009 and 2013.