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Natalie M Flageul has a diverse work experience, starting in 2003 with SSE plc. Their roles at SSE plc included Director of Metering from February 2007 to April 2017 and Customer Service Operations Manager from April 2003 to February 2007. In 2011, they joined SGN as a Non-Executive Director and held that position until September 2020. Currently, they are the Executive Director of Customer Experience at Raven Housing Trust, starting from January 2023.

Natalie M Flageul completed a Foundation Business Leaders program at IMD in 2016. From 1991 to 1993, they attended Queen Mary's College, where they studied Maths, Accounting, and German. Prior to that, from 1989 to 1992, they attended Harriet Costello. Natalie M also pursued Financial Management studies at Hult Ashridge starting in 2010.