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Michael V. is an experienced professional in customer service management with a strong background in vendor management. Starting in February 2011 at Competence Call Center as a Customer Service Team Manager, Michael progressed through various leadership roles at Delivery Hero Germany and Takeaway.com, ultimately becoming the Vendor Manager for Customer Service at Ratepay since March 2020. Michael holds a degree in Wirtschaftsmathematik from Technische Universität Berlin, which was completed in 2010.