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Lorena Andrade is an experienced healthcare professional currently serving as the Manager of Member Data Steward at Cityblock Health since July 2021. Notable achievements include designing a risk adjustment process that significantly increased revenue and implementing key programs that enhanced patient care. Andrade has held various roles, including Senior Associate in Market Operations and Associate in Operations and Delivery Model Design, where contributions involved developing standardized patient onboarding processes and handling complaints per regulatory requirements. Previous experience includes working as a Clinical Support Coordinator at Commonwealth Care Alliance and as a Medication Assisted Treatment Program Coordinator at Harbor Health Services, where Andrade successfully increased patient intake and retention. Andrade holds a Bachelor of Science in Public Health from Southern New Hampshire University and is pursuing a Master of Science in Analytics Engineering/Healthcare Informatics at Harrisburg University of Science and Technology.