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Petra P. has a Master's Degree in Management from the University of Management and Hospitality. Petra has held various roles in the hospitality industry, starting as a Front Desk Agent at the Grand Imperial Hotel in 2013 and working their way up to becoming a Team Leader at Rapport Guest Services, their current position. With experience as a Front Desk Receptionist at The Merrion Hotel and as an Assistant Night Manager at Powerscourt Hotel, Petra has proven their dedication to providing exceptional customer service.