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Tzafrir Koznitz is an accomplished and results-driven individual with experience in leading post-sales departments of customer success managers, intelligent researchers, analysts, remediation, and global technical support teams. Tzafrir has held various titles such as Senior Director of CS & Global Technical Support at Rapid7, Director of Customer Services & Global Technical Support at IntSights, Head of Global Integration at Verint Israel, and more. With a background in business administration and engineering, Tzafrir has a proven track record of driving operational excellence and fostering strong client relationships.