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Tyler James M. has a diverse work experience spanning different industries and roles. Tyler James is currently working at Rapid7 as a Project Manager in the Global Services team. Prior to this, they worked at TSYS as an Agent Technical SME, where they provided support for terminal software/hardware troubleshooting, software walk-throughs, order fulfillment, and coaching and development of team members. Tyler also worked at Cayan LLC as a Client Services/Technical Support Representative, handling client service and technical support calls, performing financial changes to merchant records, and other administrative duties.

In addition, Tyler has experience as a Researcher/Fixer in freelance research, specializing in researching specialist subject topics in NI for clients. Tyler James was also involved in the editorial team of The Last Round, serving as the Political Editor and Co-Founder & Interim Editor. Tyler James played a key role in preparing current affairs material, procuring analysis from contributors, and providing a platform for alternative views. Tyler has also pursued their passion for photography, working as a Freelance Photographer for Photography by Tyler and securing accolades for their work in photojournalism and event photography.

Earlier in their career, Tyler held positions as an Error and Fraud Added Capacity (EFAC) Case Worker at Concentrix and a Customer Service Adviser for Ulster Bank at Firstsource Solutions Limited. Tyler James also served as the Photographic Editor for The Gown Student Newspaper, where they secured photographic content for the newspaper and website.

Overall, Tyler James M. has developed a wide range of skills and experiences in project management, technical support, customer service, research, journalism, and photography.

Tyler James M. attended St Michael’s Grammar School from 2003 to 2010, where they obtained a GCSE degree. Tyler James then went on to study at Queen’s University Belfast from 2010 to 2013, earning a Bachelor of Arts (B.A.) degree in Philosophy.