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Paul Richards has a diverse work experience spanning various roles and industries. Most recently, they worked as an Enterprise Customer Success Manager at Rapid7 since July 2021. Prior to that, they served as a Senior Partner Delivery Manager at Alert Logic, where they worked closely with channel partners to ensure successful implementation of security services. Paul also held positions such as Strategic Account Director at Cardwell Marketing, Account Director at Blue Sheep, Account Sales Director at Emailvision, and Account Manager at Orchestra Group. Earlier in their career, they worked at MM Group as an Operations Analyst and Dealer Liaison Executive. Paul started their career as a Sony Careline Manager at Brann Worldwide, where they gained essential customer relationship and leadership skills.

Paul Richards attended Buckinghamshire New University from 1997 to 2000, where they obtained a Bachelor of Arts degree in Leisure Management and Sport Studies. In addition to their degree, they also hold a Level 2 Award in Leadership & Team Skills from the Institute of Leadership & Management (ILM). No specific details about the month or year of obtaining this certification are provided.