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Shady Ahmed is an experienced retail operations professional with a strong background in managing multiple retail outlets. Currently serving as a Retail Area Operations Manager at Raneen since April 2021, Shady is responsible for directing and supervising retail staff, providing training, ensuring compliance with company policies, addressing performance issues, and enhancing customer satisfaction. Previously held positions include Area Operations Manager at Lals Group and showroom management roles at PAN Emirates and Casanova. Shady holds a Master of Business Administration in Operations Management from the American University of Sharjah and a Bachelor of Business Administration from Advanced Academy.