Mohamed Taraman is an experienced professional specializing in customer service and e-commerce operations, currently serving as the E-Commerce Customer Operations Senior Manager at Raneen since June 2023. Prior roles include Customer Service & E-Commerce Manager at Lychee Fruit Bar and Customer Service Manager at Jumia Group, where Mohamed demonstrated leadership in team management, hiring, training, and operational oversight. Earlier experience includes positions as a Call Centre Agent across various companies, handling customer inquiries and complaints. Additionally, Mohamed holds a degree in Business Information Systems from Sheraton Academy, achieving very good (fourth honors).
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