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Karem Ashrf is an experienced sales and customer support professional, currently serving as a Sales Specialist at Green Line For Glass Metal Architecture since August 2023 and at Matrix Metals since November 2022, focusing on metal door sales and maintaining client relationships. Additionally, Karem has been a Customer Support Specialist at Transporter Courier Services Egypt since September 2022, managing customer interactions and pickup requests. Karem also holds the position of Senior Customer Care Representative at Raneen since February 2022, addressing customer inquiries and processing returns. Previous experience includes working at Raya Contact Center from January 2021 to February 2022, resolving technical issues, and a brief tenure as a Customer Service Representative at imi-orange in May 2021. Karem holds a law degree from Cairo University, achieved with an 80% average, completed in 2019.