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Shannon Danaher currently serves as a System Analyst at RANDYS Worldwide since April 2022. Prior experience includes roles at Scantron from March 2004 to April 2022, where Shannon progressed from Customer Service Representative to Help Desk Representative and Support Analyst IV, handling inbound calls, managing trouble tickets, and assisting customers with product issues. Earlier employment includes a position at Ole Piper Inn as a Hostess/Waitress from October 2000 to March 2004, focusing on customer orders and inquiries. Shannon's education includes studies at Inver Hills Community College and Dakota County Technical College, where a Certified Nursing Assistant credential was earned, as well as a diploma in General Studies from Rosemount High School.