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Katrien Vercammen has a background in various roles in the IT industry, primarily focusing on customer service and operations management services. Currently serving as the Service Delivery Director at Randstad Digital Belgium, Katrien has worked with companies like Accenture, LeasePlan, Econocom Managed Services, and EASI in the past. With a strong educational background from Katholieke Hogeschool Leuven, Katrien brings a wealth of experience in service desk operations and support engineering to their current role.