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Joni Haeck is currently the Program Director CxO at Randstad Digital Belgium, overseeing the Customer eXperience Office. In the past, Joni has worked as a Business Consultant at AUSY and as a Founder at Hawk Consultancy, focusing on IT consulting services. With experience as a Lead Analyst at Telenet and various roles in project management and functional analysis, Joni brings a wealth of knowledge in optimizing workflows and delivering operational excellence within organizations. Joni's educational background includes a degree in Applied Informatics and certifications in project management and agile methodologies.