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Adrien BOUCHIKH is an experienced business analyst with a focus on e-commerce, currently working for both Ahead Digital and RAJA since February 2021. Prior to this role, Adrien served as a senior consultant at Alithya and contributed to the operations control center of Air France as a senior business analyst. Adrien's background includes project management, incident management, and CRM systems, with substantial experience in functional specification development and team coordination in high-stakes environments. Adrien has a comprehensive educational background in service management and digital engineering from Université Paris-Est Marne-la-Vallée, holding a Master's degree and other relevant qualifications in economy and management.