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Julie Brent is an experienced professional in customer consulting, training, and technical support, currently serving as a Customer Consultant at Elsevier since October 2016. Prior to this role, Julie held positions as a Training Lead and Communications Specialist at Rainmakers Strategic Solutions, LLC, and gained extensive experience in B2B project management and support through roles at Thermo Fisher Scientific and Life Technologies. Julie's career began at Gene Logic in technical support and training management, and Julie has progressed through various technical support and training roles at Life Technologies and Applied Biosystems. Julie holds a Bachelor’s Degree in Biology from the University at Albany, obtained in 1986.