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Taylor Harnois has worked in various roles since 2004. Starting as an Enrollment Specialist at the University of Phoenix in 2004, Taylor then moved to Admissions Advisor at CollegePoint in 2006. In 2007, Taylor became a Senior Project Manager at Exteriors, LLC, where they managed two 12-man crews in the completion of various construction projects and engaged in B2B sales. Taylor then moved to Admissions Representative II at Sanford Brown College in 2009, followed by Admissions Officer JWMI Certified at Strayer University in 2012. In 2013, Taylor became an Admissions Manager at Trident University International, followed by Director of Admissions at Provo College in 2015. Taylor moved to Assistant Director of Admissions at Argosy University in 2016, before becoming General Manager at Music Shop 360 in 2022. Most recently, Taylor was a General Manager, Senior Account Executive, and Account Executive at Rain Retail Software from 2017-2022.

Taylor Harnois obtained a Bachelor's Degree in Business/IT Management from Western Governors University in 2016. Prior to that, in 2015, they obtained a CompTIA Project+ certification from CompTIA. In 2017, they earned a Master's Degree in Leadership from Trident University International.