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Tracy Khumalo is a seasoned IT professional with extensive experience in network and technical support roles. Currently serving as a NOC Analyst at rain South Africa since June 2022, Tracy has previously held positions as a Network Engineer at Rain SA and an IT Support Specialist at iBurst Africa (Pty) Ltd. Tracy also worked as a Data Support Team Lead at Aegis Limited, contributing to technical support and migrations. Tracy holds a National Diploma in Information Technology from Durban University of Technology and is an alumnus of Udemy, further enhancing technical skills in the field.