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Angela Danilov is a diligent and experienced professional in the field of IT service delivery and project management. With a background in incident management, technical support, and customer service, Angela brings a wealth of knowledge and expertise to their role as Global Major Incident & Problem Manager at Railsr. Throughout their career, Angela has demonstrated strong leadership skills and a commitment to ensuring high-quality service delivery. Angela's ability to effectively communicate, coordinate activities, and manage project execution has made their a valuable asset to the organizations Angela has worked for.