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Amber D. has extensive experience in customer service and sales, currently serving as a Customer Service and Sales Representative at Ragan Communications and PR Daily since March 2016. In this role, Amber D. is dedicated to enhancing the experiences of customers and prospects, prioritizing superior pricing, seamless registration processes, and relevant training content that aligns with clients' professional goals. Prior to this, Amber D. worked as a Personal Wine Advisor at Direct Wines from April 2014 to March 2016, where a focus on exceptional customer service involved creating personalized wine recommendations and food pairing suggestions for a select clientele.