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Kenneth Glenn is a Service Desk Analyst at Radley London since October 2021, with a solid background in technical and clinical help desk support. Prior experience includes roles as a Technical/Clinical Help Desk Analyst at NTT DATA Services and as a Computer Technician at Abbtech Staffing Services, where Kenneth handled user support, installation of computer systems, and troubleshooting various hardware and software issues. Kenneth’s earlier roles also involved providing technical support and managing user accounts with Active Directory. Kenneth holds a CompTIA A+ certification from Npower Technology Service Corp, obtained in 2014.