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Jacqueline Hancock has a diverse work experience in various roles and industries. Jacqueline started their career at GSH in 2009 as a Commercial Coordinator and later worked as a Team Leader. Jacqueline then took on the role of Administration Manager, where they managed the Water and Fire divisions. In 2013, they became the Technical Compliance Manager, overseeing the Fire Division and involving responsibilities such as Fire Risk Assessments and Portable Extinguisher Testing.

In 2014, Jacqueline joined Allied Healthcare as a Bid Coordinator and worked their way up to become a Senior Bid Coordinator. Their responsibilities included composing tender submissions and developing stakeholder relationships. Jacqueline later became the Head of Business Development, leading the company's growth initiatives. Jacqueline then joined Radis Community Care in 2019 as a Contracts Manager and subsequently took on the role of Head of Contracts in 2022. Throughout their career, Jacqueline has demonstrated strong leadership, organizational, and financial management skills.

Jacqueline Hancock attended Staffordshire University from 2012 to 2013, where they pursued an HNC degree in Business. Prior to that, from 1995 to 2002, they attended St. Thomas More College, although no specific degree or field of study information is provided for this period.