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Jessica Hawkins has a diverse work experience, beginning with freelance writing and editorial services in 2010. In 2016, they became a Marketing Copywriter for LendingPoint, and then a Content Specialist and Account Manager for iCre8t Results. In 2017, they started working as a Sales Operations Project Coordinator and Technical Copywriter & Specification Research Assistant for RIB North America, an Account Manager for SmithBrown Marketing, and a Writing Coach for Gwinnett Technical College. In 2021, they began their current role as a Sales Operations Specialist for Radian Generation.

Jessica Hawkins obtained a Bachelor of Arts (B.A.) in Creative Writing from Georgia State University in 2009. In 2016, they obtained an Inbound Certification from HubSpot.