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Susann Fiedler began their work experience in 1999 as a Sales Assistant at interNet GmbH, where they worked until 2000. Susann then transitioned to Radware, where they worked in PR&Marketing from 2000 to 2001. In 2002, they joined RAD Data Communications as an Assistant to the Vice President & General Manager for International Markets. Over the years, they held various roles within the company, including Sales Operations Analyst Europe and Assistant to the General Manager, before becoming the Head of Sales Operations International in 2020.

Susann Fiedler attended Drei-Tannen-Gymnasium Thalheim, but specific details regarding degree, field of study, start and end years are not provided.