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Amal Gunasinghe is a Senior Business Intelligence Analyst at RACV since February 2020, previously holding the position of Business and Reporting Analyst and extensive experience as a Data Analyst and BI Consultant at synapsesolutions from March 2015 to September 2019. Previous roles include Data Analyst at DataQpro, where project management utilized Agile methodology, and Reporting Analyst at Fairfirst Insurance Ltd, focusing on stakeholder engagement and reporting solutions. Early career experience includes a trainee business analyst role at Eceylinco.com. Amal holds a Master's Degree in Business Analytics from Deakin University, a BSc (Hons) in Management & IT from Staffordshire University, and various certifications including PMP and CMA.