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Mike Friis

Optimization Lead at Rackbeat

Mike Friis has a diverse work experience that spans various industries. Mike worked as a Support Optimization Specialist and a Customer Success Manager at Rackbeat, where they focused on B2B customer support, optimization of support processes and tools, and employee onboarding. Mike was also a Co-owner at Studenter Foto, an Owner at M2Photo, and a Team Manager and Technical Advisor at Webhelp, where they managed diverse teams, optimized performance, and contributed to strategic projects. Additionally, Mike worked as a Bartender/Photographer at Penthouse/Level, a Business Advisor at 3 Denmark, and had military experience as a Konstabel elev and Royal Guard at Den Kongelige Livgarde. Mike also worked as an Implementation Coordinator and Business Advisor at 3 Denmark and as a Lead Photographer at Penthouse. Throughout their roles, Mike gained expertise in customer support, sales, issue resolution, event management, and photography.

Mike Friis has a diverse education history. Mike began their education in 2010 at Haderslev Katedralskole, where they pursued studies in an undisclosed field and did not obtain a specific degree. From 2013 to 2014, Mike attended Næstved Gymnasium og HF, focusing on a linguistic field and successfully completing their Gymnasieeksamen. Following this, they enrolled at 3Academy in 2015, specializing in international marketing and obtaining an AP Degree in International Marketing in 2017. In addition to their formal education, Mike acquired a Remote Pilot Certificate A1+A2+A3 from Trafikstyrelsen in June 2021.

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