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Kylie Zatella serves as an Agility Lead and Iteration Manager/Agile Coach at RAC WA since February 2014, providing servant leadership to Agile teams and championing Agile principles across the organization. With previous experience as a Senior Business Analyst, Kylie has demonstrated expertise in eliciting business requirements, facilitating Agile rituals, and coaching teams and individuals for high performance. Prior to RAC WA, Kylie held various roles at QBE Insurance, including Senior Systems Analyst, Team Leader, IT Major Projects Manager, and Senior Developer, where responsibilities encompassed project management, team leadership, and system testing. Education includes a Graduate Diploma in Computer Science from Curtin University and a Bachelor of Science in Pure Mathematics from The University of Western Australia.